To set up your voicemail, dial 321 on your handset and follow the prompts. You can record your own greeting here for people to hear when you are unavailable to answer the phone.
Once your voicemail has been set up, you will be notified via SMS if you have been left a voicemail. To access this message, dial 321 and follow the prompts to manage your messages.
Can I change my greeting once it has already been set up?
Yes – dial 321 on your handset, then press 3 (three) on the menu and follow the prompts to record a new message.
Can I have multiple greetings for different times of the day?
Yes – dial 321 on your handset, then press 3 (three) on the menu. To access the greeting schedule menu press 5 (five) and follow the prompts.
Can I access my voicemail from another phone?
Yes – you can access your voicemails from another mobile or home phone.
To access via another mobile:
- Dial 0411 000 321
- If prompted, enter your mailbox number (this is the same as your mobile phone number)
- Enter your PIN & follow the prompts.
To access via a home phone:
- Dial 133 321
- If prompted, enter your mailbox number (this is the same as your mobile phone number)
- Press #
- Enter your PIN & follow the prompts
*Call charges will apply.
*If accessing your mailbox from overseas, international call rates will apply.