What is VMWare Guest Tools?
VMWare Guest Tools is a small piece of software that runs on virtual machines. We use Guest Tools to assist with management and monitoring of your Virtual Server.
Why do I need it?
Ensuring you're running Guest Tools on your virtual machine ensures that you can take advantage of our Virtual Server tools in SmartCentre. If Guest Tools is not running, you won't be able to see monitoring graphs or send requests to your virtual machine. If we can't detect Guest Tools is installed or running, then you'll see a note when inspecting the service in SmartCentre.
How do I install it?
We typically install Guest Tools for you when we provision your Virtual Server. There may be some instances where it's not installed - if that's the case and you'd like to use the new features of SmartCentre, please contact the support team.
Will it affect my Virtual Server performance?
No. Guest Tools is a lightweight package and will not impact your performance at all.
What Operating Systems are compatible with Guest Tools?
Guest tools is compatible with most versions of MS Windows Server. If you're running Linux or a custom appliance on your virtual machine, please contact our support teams for assistance.