ADSL services are delivered over copper lines from the telephone exchange to your house. Because of this, the distance in which the connection has to travel along this line will impact your service speed. The further away from the exchange you live, the more likely it is that you will experience slower ADSL speeds. The quality of the copper line that your service runs on may also impact the speeds you receive.
Articles in this section
- I don’t have a home phone currently – will I need one for my ADSL service?
- Will I need a specific router for my ADSL connection?
- Can I add a VoIP service to my current ADSL service?
- I’m moving house – can I relocate my current ADSL service?
- Can I upgrade from ADSL to the nbn when it becomes available in my area?
- I’ve used all of my monthly allocated data – what will happen next?
- What factors influence the speed of my ADSL connection?
- I’m having trouble connecting to the internet – should I report this as a fault?
- What do the lights mean on my router?